Millions of options - one simple solution - UNIGLOBE Double S Travel 

 Our independently owned business travel department is affiliated with UNIGLOBE - the worlds largest single-brand travel organisation with more than 750 locations in over 40 countries.  Our affiliation with UNIGLOBE means that we have the buying power and access to a huge range of services that many others are not large enough to offer.  However, being independent we are also small enough to be adaptable and caring.

In March 2010 we were delighted to be awarded the coveted UNIGLOBE STAR Agency status, in recognition of our outstanding customer service record - as endorsed by our clients in the annual customer service satisfaction survey.

Our services include:
Air travel - scheduled, low cost and charter
Worldwide hotel reservations
Worldwide car-rental and chauffeur-driven vehicles
Visa services
Foreign currency
Cash passports
Group and incentive travel
Meeting rooms
Airport parking
VIP airport lounges
24 hour emergency service
UK rail tickets
Personalised account management

The UNIGLOBE STAR Agency Award is awarded for customer service and quality in performance.  Any agency that has been a UNIGLOBE agency for a minimum of twelve months, is in compliance with UNIGLOBE System Standards and has achieved the minimum requirement in each measurement area is eligible. Agency standards for business sales and service excellence are assessed annually to rigorously reflect the dynamic needs and expectations of UNIGLOBE customers. The STAR Agency designation is awarded only to agencies which live up to the UNIGLOBE mission of "setting the standard" in the industry for professionalism and reliability.

Our UNIGLOBE Service Standards
Professionalism.  Our staff are certified travel professionals, every agent undergoes extensive customer service and quality assurnce training.
Travel Management Services.  We can be relied upon to offer a complete range of Travel Management Services and Leisure Travel Services.
Communications. Clients are important to us, your telephone calls will be answered promptly and we will respond to every enquiry promptly.
Quality-Assured Reservations.  Our reservations are subject to our multi-point quality assurance system for error free reservations.
Quality-Assured Documents.  Our documents are 100% accurate and 'worry-free' because of our multi-point quality assurance system.
Best-fare Assurance.  We are committed to researching all appropriate buying channels for 'best fares' including but not limited to GDS fares, web fares, private/contract fares, consolidator fares and UNIGLOBE network fares. 
7/24 RescueLine is a service available for customer use 24 hours a day. 

Our quality service is given to all our clients regardless of size - it doesn't matter whether you are a sole-trader right up to a multi-national corporation.

We pride ourselves in having the latest technology and the best trained and friendliest travel staff in the business.

For further details please contact:
John Lawrence FInstTT, Business Development Manager
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Telephone: 07525 377002

Mandy Grace, Corporate Account Manager
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Telephone: 01582 752758

or write to
UNIGLOBE Double S Travel
118 Talbot Road
Luton
Bedfordshire
LU2 7RA

Telephone: 01582 752758

Our business hours are Monday to Friday 0900-1800
(we do offer 24 hour cover in addition with our 7/24 Rescueline).